Shipping Policy – Craftsnet
At Craftsnet, we ship orders across India. This Shipping Policy explains our order processing, delivery timelines, and shipping charges.
1. Shipping Availability
We currently ship products across India.
Delivery availability may depend on the serviceability of the customer's delivery address.
2. Order Processing
Orders placed from Monday to Saturday are generally processed on the same business day or the following business day, subject to product availability and successful order confirmation.
Orders placed on Sundays or public holidays will generally be processed on the next applicable business day.
Processing time may vary if a product is temporarily unavailable or if additional order information is required.
3. Delivery Time
The estimated delivery time for orders is 4–9 days from the date of dispatch/order processing, depending on the delivery location and logistics serviceability.
Delivery timelines are estimates and may vary due to:
- Delivery location
- Courier or logistics operations
- Weather conditions
- Public holidays
- Remote or difficult-to-service locations
- Other circumstances outside our reasonable control
If you have questions about the expected delivery time for a particular product or location, please contact us before placing your order.
4. Shipping Charges
Shipping charges may vary depending on the order value and delivery location.
The applicable shipping charge, if any, will be calculated and displayed at checkout before the order is completed.
5. Delivery Address
Customers are responsible for providing an accurate and complete delivery address, including the correct:
- Name
- House/building details
- Street/locality
- City
- State
- PIN code
- Contact number
If incorrect or incomplete information is provided, delivery may be delayed or unsuccessful.
6. Delivery Delays
Although we aim to deliver orders within the estimated delivery period, delays may occur due to circumstances outside our reasonable control.
If your order has not been delivered within the expected delivery period, please contact our customer support team with your order details.
7. Order-Related Support
For questions regarding shipping or delivery, please contact us using the details below:
Business: Nitin Sharma / Craftsnet
Phone: +91 9882580080
WhatsApp: +91 9882580080
Email: nitinkumar98825@gmail.com
Customer Support: 24/7
Address: 42 Heritage Market, Kasauli, Distt. Solan, Himachal Pradesh, Solan – 173204, India.
8. Changes to This Shipping Policy
We may update this Shipping Policy when necessary.
Any updated version will be published on this page with the applicable effective date.
Changes to this policy will apply prospectively and will not change the shipping conditions already applicable to completed orders.